Making a connection using the freely available FTP client software Cyberduck is quite easy. In this article I will guide you through connecting to Vertis Irvine’s FTP site. If you have never used Cyberduck or another FTP client, I suggest that you read our other articles on how to use FTP and Cyberduck troubleshooting before proceeding.
The first obvious step is to launch Cyberduck. A new browser window should display. If it doesn’t you can open a browser window by selecting File → New Browser from the menu bar. To start a new connection, select File → Open Connection.
Cyberduck open connection dialog
The protocol pull-down menu should be set to FTP (File Transfer Protocol) as shown in the example above. You will enter the Server, Username and Password that you receive from your Vertis Irvine Customer Service Representative. Anonymous Login should be uncheck. If you would like to save this login information for future use, check the Add to Keychain check-box. The Port number should be set to 21. Click the Connect button to connect to Vertis’ FTP site. Once the connection has been made you will see the Vertis Irvine FTP folders as shown in the image below.
Vertis Irvine FTP Directory
If you are sending files to Vertis Irvine, the Drop_Off folder is where you will upload files. If you are downloading files from Vertis Irvine, the Pick_Up folder is where you will find your files.
Getting files from Vertis
Navigate to the Pick_Up directory. Either click the arrow to show the contents of this folder or double-click the folder to open the folder. Locate your files. Select them. You now can either drag-and-drop the files to a location on your local computer or you can select File → Download or Download To to begin the download process. If you choose Download To you will be prompted to select a location to save your files.
Sending Files to Vertis
Navigate to the Drop_Off directory. Double-click the folder icon to open the Drop_Off folder. Create a new folder (File→ New Folder) with a descriptive name (for example, your company name and project name and date). Drag-and-drop the files from your local computer to the new folder you have just created. You can also select File → Upload as an alternative to dragging the files.
If you encounter any errors, take a look at the article on Cyberduck Troubleshooting. If you have any problems while connecting to the Vertis Irvine FTP Site call your Customer Service Representative at 949-476-0893.
Categories: How-to.
Tags: cyberduck, ftp, How-to, vertis irvine
By admin
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March 10, 2010 at 10:27 am
Using a File Transfer Protocol (FTP) Client can be frustrating. Each client program is slightly different and has different capabilities. One of the better FTP clients for the Mac OS is Cyberduck. Cyberduck has been evolving since 2001. Its user-interface has been updated many times during its evolution. The Preferences panel is a good example of one of the user-interface elements that has changed. The preferences panel had previously contained some advanced FTP options such as the LIST -a option. This option has been removed from the preferences panel. If you need to access a site that requires some advanced FTP options, don’t fret. You can still set some options via the command-line. If you are receiving I/O errors in Cyberduck you may need to change your settings.
To connect to the Vertis Irvine FTP site with Cyberduck, you may need to apply the following command via the Terminal application.
Follow these steps to disable the LIST -a option.
- Quit Cyberduck
- Launch the Terminal utility by navigating to
/Applications/Utilities/Terminal
- Enter the following line after the prompt in the Terminal window:
defaults write ch.sudo.cyberduck ftp.sendExtendedListCommand false- Launch Cyberduck again and the problem should be resolved.
You can revert to your previous settings, if needed by repeating the process but instead use the following command:
defaults write ch.sudo.cyberduck ftp.sendExtendedListCommand true
Categories: troubleshooting.
Tags: cyberduck, ftp, troubleshooting
By admin
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March 5, 2010 at 3:28 pm
It’s Friday afternoon in New Jersey. You have just spent the past five days creating and revising a mailer for your client. It was originally due at the printer on Wednesday and the job is now behind schedule. The only task left is to send the files to the printer. You call the printer, who is in California. It’s too late to send the files on CD or DVD. The only method of getting the files to the printer is via File Transfer Protocol (FTP). You panic. “What is FTP and how do I use it”?
FTP is a method of transferring files from one computer to another over a network. FTP is a common way to transfer files to the web or a server. Many advertising agencies, premedia and print facilities have FTP servers that they have setup to listen and wait for files to be uploaded. So, now you ask “How do I get started with sending files to my print provider using FTP”?
To send files via FTP you need a few things- a computer, FTP client software and FTP information from the other company’s FTP site administrator. If your reading this, you probably have a computer. We’ll discuss FTP client software later in this article. You can get the FTP information from your contact at the company you intend to send the files.
FTP Login Information
You will need the following information-
The FTP server may also require an optional path or directory. Ask your contact if these are required.
FTP Client Software
An FTP client is an application that connects to the FTP server and allows you to copy files to that server. FTP clients are available on every major platform- MacOS, Windows and Linux. Some of the clients we use at Vertis Irvine are listed below.
Cyberduck – MacOS. Free.
Filezilla – MacOS, Windows, Linux. Free
Fetch – MacOS. Commercial software.
Transmit – MacOS. Commercial software.
In Part-2 of this article, I’ll discuss how to use each of the applications.
If you have any questions on how to send files to Vertis Irvine, contact your Customer Service Representative or Sales Executive via e-mail or call 949-476-0893.
Categories: How-to.
Tags: ftp, How-to, vertis irvine
By admin
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March 5, 2010 at 2:47 pm
